[firewall] mpfagent.exe=1;McAfee Internet Security Personal Firewall ccproxy.exe=1;Norton Internet Security Personal Firewall smc.exe=1; zlclient.exe=1;ZoneAlarm Personal Firewall outpost.exe=1; kavpf.exe=1; ca.exe=1; kpf4ss.exe=1; ndfsvc.exe=0; umxagent.exe=0; [Norton Internet Security Personal Firewall] s=PokerStars is unable to connect to the server. This could be caused by several reasons, s=including your Norton Internet Security Personal Firewall denying the PokerStars' software s=client access to the Internet. If you are able to browse the web, it is likely a firewall s=blockage keeping you out of the games. Please check that your firewall settings don't block s=any of the PokerStars programs from accessing the Internet, as follows: s= s=* Double-click Norton Personal Firewall in the lower right corner s= (This looks like a yellow checkered shield, or a blue-green globe) s= s=* Click 'Personal Firewall' s= s=* Click 'Configure' s= s=* Click on the 'Programs' tab s= s=* Ensure that all of the following items are set for 'Permit All': s= s= - PokerStars GUI s= - PokerStars Update s= - PokerStars Communicate s= s= s=If altering these settings does not get you back online, s=please e-mail support@pokerstars.com for further assistance. s=Please include the brand and version of firewall you are running in your e-mail. [McAfee Internet Security Personal Firewall] s=PokerStars is unable to connect to the server. This could be caused by several reasons, s=including your McAfee Internet Security Personal Firewall denying the PokerStars' software s=client access to the Internet. If you are able to browse the web, it is likely a firewall s=blockage keeping you out of the games. Please check that your firewall settings don't block s=any of the PokerStars programs from accessing the Internet, as follows: s= s=* Double-click McAfee Security Center in the lower right corner s= (This looks like the letter 'M' on a red or black background) s= s=* Click 'Personal Firewall Plus' along the left edge s= s=* Click 'I want to... View the Internet Applications List' s= s=* Ensure that all of the following items are set for 'Allow Full Access' s= s= - PokerStars GUI s= - PokerStars Update s= - PokerStars Communicate s= s= s=If altering these settings does not get you back online, s=please e-mail support@pokerstars.com for further assistance. s=Please include the brand and version of firewall you are running in your e-mail. [ZoneAlarm Personal Firewall] s=PokerStars is unable to connect to the server. This could be caused by several reasons, s=including your ZoneAlarm Personal Firewall denying the PokerStars' software client access s=to the Internet. If you are able to browse the web, it is likely a firewall blockage s=keeping you out of the games. Please check that your firewall settings don't block any of s=the PokerStars programs from accessing the Internet, as follows: s= s=* Double-click ZoneAlarm Security Center in the lower right corner s= (This looks like the letters Z and Z on a red and yellow background, s= or a pair of red and green vertical bars while traffic is flowing) s= s=* Click 'Program Control' along the left edge s= s=* Click 'Programs' s= s=* Ensure that all of the following items are set for 'Permitted' (a green s= check mark) in the 'Access' column under 'Trusted' and 'Internet'. To do s= this, highlight each of the three programs and select 'Allow' from the s= shortcut menu: s= s= - PokerStars GUI s= - PokerStars Update s= - PokerStars Communicate s= s= s=If altering these settings does not get you back online, s=please e-mail support@pokerstars.com for further assistance. s=Please include the brand and version of firewall you are running in your e-mail. [default] s=PokerStars is unable to connect to the server. s= s=This could be caused by several reasons, including your personal firewall s=denying the PokerStars' client software access to the Internet. s=If you are able to browse the web, it is likely a firewall blockage keeping s=you out of the games. Please check that your firewall settings don't block s=any of the PokerStars programs from accessing the Internet. s= s=While we cannot give you specific instructions for your firewall, s=most personal software firewalls function in much the same manner. s=These instructions may help you through the process of configuring your firewall: s= s=* Open the firewall control center by double-clicking its icon in the s= lower right corner of Windows. s= s=* Navigate to the list of programs maintained by the personal firewall. s= This may be two or more clicks deep into the firewall control software. s= s=* Within the list of programs should be three PokerStars programs: s= s= - PokerStars GUI s= - PokerStars Update s= - PokerStars Communicate s= s=* The firewall will have settings for each program, such as 'Permit Always' s= or 'Deny Access'. Ensure that each of the three PokerStars programs s= has the least restrictive settings, e.g. 'Always Allow' or 'Permit All'. s= s=If altering these settings does not get you back online, s=please e-mail support@pokerstars.com for further assistance. s=Please include the brand and version of firewall you are running in your e-mail.